Over 20 years of web services & messy tech.
Web Relevant has been working with small-business websites since 2005. That history means we're comfortable with the full range of situations — including the ones that other providers don't want to touch.
What this work actually involves
Most website work isn't about design. It's about ownership, access, and continuity. Who controls the domain? Who has the hosting credentials? What happens when the developer who built the site is no longer available? These are the questions that come up most often — and the ones Web Relevant is best positioned to help with.
Existing website assessment and troubleshooting
Something is wrong with the website and nobody is sure what. The site is slow, broken, or behaving unexpectedly. A plugin stopped working. The contact form isn't sending. Web Relevant assesses existing websites, identifies what's causing problems, and either fixes them directly or provides a clear picture of what needs to happen next.
Legacy website situations and migrations
Legacy websites are the ones built on platforms that are no longer supported, maintained by developers who are no longer available, or running on hosting arrangements that have become untenable. These situations require patience and experience — not a sales pitch for a new platform. Web Relevant has been navigating legacy website situations for two decades and is comfortable with the complexity they involve.
Domain, DNS, and hosting stewardship
A website depends on three things working correctly together: the domain registration, the DNS configuration, and the hosting account. When any one of them lapses, is misconfigured, or is controlled by the wrong person, the website stops working. Web Relevant manages these relationships on behalf of clients — handling renewals, configuration changes, and the coordination between registrars, DNS providers, and hosting companies.
Website ownership and access recovery
Access to a website is sometimes lost when a developer leaves, a vendor relationship ends, or an account is registered to an email address that no longer exists. Recovering that access — or establishing new ownership — is painstaking work that requires persistence and familiarity with how registrars, hosting companies, and platform providers handle these requests. Web Relevant has done this work many times.
Modern managed website design and hosting
For clients who need a new website — clean, modern, professionally designed, and maintained on an ongoing basis — Web Relevant may refer appropriate engagements to White Quail, a managed-services resource for ongoing business technology and operational support. Web Relevant remains the starting point; the right solution depends on the situation.
SPECIALTY MANAGED SERVICES
Keeping an eye on what matters.
Baseline and Brand Scan are complementary monitoring services available to Web Relevant clients. Baseline monitors expected web properties for meaningful changes. Brand Scan looks beyond them for unexpected copies or potential misuse of a client's online identity.
BASELINE BY WEB RELEVANT
Know when something isn't where you left it.
We establish a baseline for important web pages, then monitor for meaningful deviations from their expected state. Web Relevant reviews detected changes and lets you know when something appears unexpected or deserves attention.
BRAND SCAN BY WEB RELEVANT
An extra set of eyes on your online identity.
Brand Scan can monitor key website content for unexpected copies appearing elsewhere on the public web. When something noteworthy is detected, Web Relevant can review the finding and let the client know so they are better prepared to respond.
Brand Scan is an informational monitoring service. It is intended to help identify concerning activity that might otherwise go unnoticed — not to provide comprehensive detection, takedowns, or remediation.
OUR METHODOLOGY
A Visitor Needs Three Things
FIND
To find what they need
UNDERSTAND
To understand what they find
USE
To use what they find to meet their needs
Web Relevant does not promote specific website platforms or promise client self-editing software. The right approach depends on the situation — not on what's easiest to sell.
CONTACT
Have a website situation that needs attention?
Describe what's happening. Most engagements start with a conversation, not a service category.
Get in touch